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FAQ Category

  • Q Is it all right to make customer's own brand name?

    A OEM is welcome! your logo can be put on every product, either by laser, or by moulds. 
  • Q Are you a manufactuer or trading company?

    A
    We're long experience manufaturer more than 20 years, we do produce all products by ourself. And we keep our own moulds factory and injection factory, Mostly the metal or plastic components we produce by ourselves. Warmly Welcome to visit our factory at any time.
  • Q Can you do the design for us?

    A Sure, you can send us your design, we'll follow your design. 
  • Q How can I get a sample to check your quality?

    A Sure, you can send us your design, we'll follow your design.
  • Q Is the sample free,and How long can I expect to get the sample?

    A
    Small orders 1-5days after we get the payment, but big orders depends on the quanity.
    OEM orders, will take more time.
  • Q Packaging & Shipping:

    A
    Will use special boxes packaging, For small package, we will send it by Express, such as DHL,FedEx,UPS,TNT,EMS.That’s a Door to Door service.
    For big packages, we will send them by Air or By sea.We will use good packing and ensure the safety.We will be responsible to any product damage caused on delivery.
  • Q What about the lead time for mass production?

    A It takes about 20-30 days from placing an order to shipping, depending on the product and quantity of the order.
  • Q What is your terms of delivery?

    A Small orders are usually shipped after 100% collection. For large orders, we will charge a partial deposit, which can be negotiated
  • Q What's your payment term?

    A Normally we accept TT and western union. L/C is also accepted if the order quantity is large.
  • Q When can I get the price?

    A Please contact us freely, we have online service can reply you within 24Hours

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